Although these problems are not related to anything we are doing, they do affect our customers and cause problems. We feel it is helpful to provide support information so you may understand what the problem is and how to work around it. Most of the problems with email software today are related to anti-virus software.
If you are really stuck and want to see if your problem is related to your anti-virus program, reboot your PC (dont skip this step even if you just booted up), disable your anti-virus program, and then check your email.
Dont read or try to delete any emailyou can get viruses just by clicking on a message to delete it.After you have all of your emails enable your virus scan program. Now you can read your email and still be safe.