The links below are here to help with some common questions and problems our customers have had with email, attachments, and viruses.
No Adult Material Policy
No Spamming - E-mail
Although these problems are not related to anything we are doing, they do affect our customers and cause problems. We feel it is helpful to provide support information so you may understand what the problem is and how to work around it. Most of the problems with email software today are related to anti-virus software.
If you are really stuck and want to see if your problem is related to your anti-virus program, reboot your PC (dont skip this step even if you just booted up), disable your anti-virus program, and then check your email.
Dont read or try to delete any emailyou can get viruses just by clicking on a message to delete it.After you have all of your emails enable your virus scan program. Now you can read your email and still be safe.
Shortcuts to web mail login screen WebMail.
POP vs IMAP
How to setup your email program
Email Login Help
How to change your email password
How to edit spam filter white & black lists
New Email Features
IMAP resynk Folders
Outlook Express won't remember password
Duplicate messages in Outlook Express
What we're doing about spam
Spammer subject lines
Virus detection and prevention tips
Increased volume of virus warnings
Attachments problems and Winmail.dat
File attachment blocked
Dangers of Zip Files
Email Viruses - I didn't send that email
Greyed out attachments
Still running, Outlook Express
Time-Out error receiving email